Overloaded with email . . . are you sure?

At this time of year, it is easy to feel overloaded by email but what does ‘overload’ mean? What is the measure for 'overload'?

As Mark Hurst says in his Managing Incoming Email Report, email overload is usually measured in terms of message volume. Whenever people complain that they get 50 or 100 messages a day, they’re talking about the number or volume of daily incoming messages.

But volume isn’t an appropriate measurement of load, since it says nothing about how many other messages are still awaiting the user’s attention. The correct way to measure e-mail load is by the message count, or the number of emails currently sitting in the inbox.

Over the next few weeks I’ll be writing blog posts on 7 Reasons to Keep Your Inbox Empty (and how to do it), culminating in the 6th annual Clean Out Your Inbox week in late January.

And if you’d like to get your inbox empty by Christmas, why not join the upcoming How to Get Your Inbox Empty by Christmas webinar on 19 December or take advantage of our pre-Christmas Special Email Coaching Offer to work with you one-on-one?

All the best!